Care service celebrates 10 years in Abertillery

A care service which started with one laptop and now supports hundreds of families across south east Wales is celebrating its 10th anniversary.

ND Care & Support’s Abertillery branch is celebrating 10 years of supporting residents and their families in the area.

The care provider’s Blaenau Gwent-based team started with a single manager and laptop back in 2010, and now has more than 130 care workers delivering domiciliary care services to households across the region.

ND Care & Support, with branches in Abertillery, Merthyr Tydfil, Cardiff, and Cross Hands, works with local authorities, health boards and families privately to provide bespoke care packages to children, adults and older people with differing care needs.

Its Abertillery branch has moved office four times in the decade since it was launched, relocating to the Innovation Centre in Ebbw Vale, moving on to a bigger building in Brynmawr, before its current home in Somerset Street, Abertillery.

Odette Flower, regional manager, said: “We’ve come a very long way in the space of a decade.

“We started providing just a few hours care in partnership with the local health board and now work with health boards, councils and families to deliver bespoke care packages to people in Newport, Blaenavon, Torfaen, Abergavenny, Monmouthshire, Abertillery, Blaina, Ebbw Vale, Cwm and Blaenau Gwent.

“We’re also now providing our services in Crickhowell and other areas in Powys following a recent contract win with Powys County Council.”

Zenzy Flower, registered manager, said: “It’s wonderful to celebrate 10 years at the branch knowing we’ve made such a difference to the communities we work in.

“The last year has certainly added extreme pressure to provide professional care in safe environments, and I couldn’t be prouder of our Abertillery team of care workers and support staff, and of course our service users who have coped extremely well in such difficult times, over the last 12 months.”

A registered member of Care Inspectorate Wales, ND Care & Support supports more than 450 individuals and their families, with more than 350 care workers working across Blaenau Gwent, Caerphilly, Cardiff, Carmarthenshire, Merthyr Tydfil, Monmouthshire, Newport, Powys, Rhondda Cynon Taf, Torfaen, and Vale of Glamorgan.

South Wales Argus | Business